Privacy Policy
At Mumma’s Castella, we deeply value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. We believe in transparency and promise never to sell or misuse your data. Your privacy is our priority.
Information We Collect
We collect only the information necessary to fulfill your orders and provide a smooth, personalized experience. This may include:
Your name, email address, phone number, and shipping/billing address
Custom details voluntarily shared for casting purposes (e.g., pet prints, paw images, special instructions)
Photos or reference materials you upload or send
Payment information (processed securely through third-party gateways; we do not store card details)
IP address, browser type, and website usage data (to improve your experience)
Any additional information submitted via contact forms, email, or messages
How We Use Your Information
Your information is used strictly for business-related purposes, such as:
Processing and delivering your custom pet casting orders
Communicating with you regarding orders, updates, or questions
Sending confirmations, tracking info, or follow-up messages
Improving our services and website performance
Offering new products or updates — only if you’ve opted in
We do not share your personal data with any third parties, except trusted vendors who assist in processing, shipping, or crafting your order — and only if they meet strict data protection standards.
Legal Disclosure
We will never share your personal data unless required by law — such as through a court order, government request, or legal obligation. Outside of such scenarios, your data remains confidential and secure with us.
Data Security
Your personal information is protected using advanced security measures:
SSL encryption (128-bit) ensures all data during checkout is encrypted and secure
We follow industry best practices in both digital and physical data protection
Only authorized personnel have access to sensitive information
We continuously review and update our security protocols
Vendors & Third Parties
In cases where your order is fulfilled directly by our trusted partners, they are strictly prohibited from using your information for anything beyond order fulfillment. We ensure they adhere to the same privacy standards that we follow.
Your Choices & Data Control
You are always in control of your information. If you wish to:
Update or correct your personal details
Opt-out of marketing communications
Delete your stored data from our system
Simply email or call us, and we’ll assist you after verifying your identity.
Thank You for Trusting Us
At Mumma’s Castella, every order we craft is more than a product — it’s a memory, a moment, a connection. We’re honored to be part of your story, and we’re committed to keeping your data safe along the way.
📧 Email: [Info@mummascastella.com]
📞 Phone: [+91-8126130397]
🌐 Website: [mummascastella.com]
📍 Business Name: [Mumma’s Castella]
